Frequently Asked Questions

Have a Question?

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

Click the account button in the top right-hand corner, then click Orders. 

We allow cancellations up to one hour after the order is placed. First, log into iNDIANLIFE. Then, click My Orders – you’ll see options to reorder or cancel. The cancel option is only available if it’s within the hour time limit. 

Our processing time is usually 1 days, not including holidays and weekends. During the festival season it can be up to 3 days. If you have a question about current times, email us at [email protected]

Currently we don’t own a traditional storefront; the products are maintained in our warehouse/office.

No. Our fragrance oils are concentrated and should not be applied directly from the bottle to the skin.

It is best to store fragrances out of direct sunlight. A dark, cool cupboard or cabinet is ideal.

Yes. None of our products are tested on animals.

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